Shipping Policy

Welcome to BP&Co We are delighted to serve you and strive to provide the best shopping experience. Please review our shipping policy below to understand how we handle orders, shipping times, and related matters.

Order Processing Time

Order Processing: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
High Volume Periods: During peak seasons and sales events, processing times may be slightly extended. We appreciate your patience during these periods.

Domestic Shipping Rates and Estimates

Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
Shipping Methods: We offer several shipping options to meet your needs:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days

International Shipping

We do not ship internationally at this time.

How Do I Check the Status of My Order?

Order Status: When your order has shipped, you will receive an email notification from us, which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Tracking Orders: If you haven’t received your order within the estimated delivery time, please contact us at [your email address] with your name and order number, and we will look into it for you.

Shipping to P.O. Boxes

Limitations: Some carriers have limitations around shipping to P.O. Boxes. We recommend providing a physical address to ensure timely delivery of your order.

Shipping to Military Addresses

APO/FPO Addresses: We are happy to ship to APO/FPO addresses. Delivery times may be longer than standard shipping estimates.

Damaged or Lost Packages

Damaged Packages: In the unlikely event that your order arrives damaged, please contact us immediately at [your email address] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Lost Packages: If your package is lost in transit, please contact us at [your email address] as soon as possible. We will contact the shipping carrier to resolve the issue and ensure you receive your order.

Returns and Exchanges

Return Policy: For more details on returns and exchanges, please refer to our Return Policy [link to Return Policy].

Contact Us

If you have any questions or concerns regarding your shipment, please do not hesitate to contact us at [email protected]. Our customer service team is here to assist you.

Thank you for shopping with BP&Co