Return Policy
Return Policy
Thank you for shopping at BP&Co We value your satisfaction and want to ensure you have a positive experience with us. Please read our return policy carefully.
General Return Policy
- Eligibility: Our return policy lasts 30 days from the date of purchase. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
- Condition: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable Items
- Digital Purchases and Downloads: All digital purchases and downloads are final and non-refundable. We do not accept returns or exchanges on digital products.
- Gift Cards: Gift cards are non-returnable and non-refundable.
- Perishable Goods: Items such as food, flowers, newspapers, or magazines cannot be returned.
Return Process
- Contact Us: To initiate a return, please contact us at [your email address] with your order number and reason for return. We will provide you with instructions on how to proceed.
- Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Packaging: Please ensure that the item is securely packaged to prevent damage during transit. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Refunds (if applicable)
- Inspection: Once your return is received and inspected, we will refund the order or send out a new product.